Privacy Policy

1. Introduction

Welcome to Edu Arcane ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with our retro gaming community in Australia.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address
• Account Information: Username, password, and gaming preferences
• Tournament Data: Gaming scores, achievements, and participation history
• Communication Data: Records of your communications with us

2.2 Automatically Collected Information

• Usage Data: Pages visited, time spent, and navigation patterns
• Device Information: IP address, browser type, operating system
• Cookies and Tracking: As described in our Cookie Policy

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide and maintain our gaming services
• Communication: To send newsletters, updates, and tournament notifications
• Community Management: To facilitate gaming events and tournaments
• Improvement: To analyze usage and improve our services
• Legal Compliance: To comply with applicable laws and regulations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted partners who help us operate our services
• Legal Requirements: When required by law or to protect our rights
• Business Transfer: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data during transmission and storage
• Regular security assessments and updates
• Access controls and employee training
• Secure payment processing through trusted providers

6. Your Rights and Choices

Under Australian Privacy Law, you have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications
• Complaint: Lodge a complaint about our privacy practices

7. International Transfers

We primarily store and process your data within Australia. If we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

8. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of Victoria.